Neither the Building Office nor the security staff will accept deliveries. Deliveries should be made directly to the tenant. The loading dock is located in the garage and accessed from Fremont Street. Freight arriving on the loading dock should be loaded onto the freight elevator and delivered directly to the tenant's suite. Delivery vehicles are limited to 20 minutes at the dock. Security personnel monitor this.
Deliveries that take longer than 20 minutes at the loading dock must be made after normal business hours. It is necessary to provide a security officer to monitor the loading dock and coordinate usage of the freight elevator. These security services will be billed to the tenant by the hour, with a 4-hour minimum.
Freight elevator reservations are entered in Building Engines and a minimum 24-hour advanced notification is recommended.
During business hours (Monday - Friday, 6:00 a.m. to 6:00 p.m.), the building does not allow exclusive use of the loading dock and the freight elevator. If you are expecting an after-hours delivery, an employee must be in the office to accept the delivery. The Security Officers will not, under any circumstances, hold any packages, mail, keys, etc.
All deliveries on wheels, and deliveries larger than a file box, are required to use a freight elevator.
Wheel assisted carry-on-sized luggage, foldable luggage carts, leather attaché cases or laptop bags and leather legal file cases carried by tenants, visitors and guests are allowed in the passenger elevators.
Portable transportation devices including Razor-type scooters, skateboards, unicycles, hover boards, etc. are not allowed on tenant floors at 425 Market St. unless the device is enclosed in a sturdy bag similar to a back pack (i.e., not a paper or plastic bag). If a bag is not available, the devices can be locked to the bike racks located at the 1B level of the 425 Market Street garage.
